ABS-CBN released Statement on AlDub Kalyeserye Signal Loss

ABS-CBN released statement for AlDub Kalyeserye loss in TV Plus and blamed it to GMA's own signal loss.

Earlier, GMA Network filed a complaint with the National Telecommunications Commission (NTC) against SkyCable after televiewers took to social media to express disappointment over the loss of GMA7’s signal before Eat Bulaga and/or during the airing of the program’s top-rating “AlDub” Kalye-serye segment.

In short, the complainants suffered from a mistaken notion of what a receiver is and what it cannot do, and effectively side-tracked the more telling issue and that is, the program interruption was due to GMA’s own signal loss.
Signal loss due to GMA was confirmed because, not only were signals of other broadcasters during the time in question detected and received by the TVplus box, upon careful monitoring, ABS-CBN actually recorded an episode of signal loss from GMA leading to the signal loss experienced by the TVplus box.
The box itself cannot be a culprit in the signal loss since it is nothing more but a receiver, configured to detect, receive, and broadcast all available digital signals at any given time regardless of the provider (e.g. ABS-CBN, GMA, TV5) and so long as the provider is reliably transmitting such digital signals.

The Kalye-serye segment of Eat Bulaga features the “accidental love team” of Maine Mendoza also known as Yaya Dub and Kapuso actor Alden Richards, alongside the comedic tandem of Jose Manalo and Wally Bayola, and continues to drive the program’s ratings to unprecedented success.