Here's the Tutorial on How to Recover your OFW/DMW eRegistration Account. Just visit www.OnlineServices.dmw.gov.ph and scroll down to Help Desk.
Please follow the step by step tutorial below:
1. Go to www.OnlineServices.dmw.gov.ph
2. Scroll down to Help Desk
3. Click create Ticket
4. Click continue at "Welcome to Online Help Desk"
5. Select Service: online Services ERegistration
6. Select Concern: Account Problem- I forgot my eRegistration Details
7. Click Next
8. Read and the Click Next
9. Click I forgot my ERegistration Number and Email Address
10. Encode Registrant's Name and Birthday
11. Click Find Ticket
12. Select Processing Site near you.
13. Encode Contact Number new active email address
14. Attach passport(less than 2MB), click upload
15. Click Submit Ticket, click 'Yes' to confirm
16. Copy the Ticket number to Inquire for updates
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