How to report a hacked transaction in eGov Super App

According to eGovPH, if there is a recorded transaction that you think you did not make, they advise for its immediate reporting to the eGov PH Helpdesk through the following means:
  • Customer Service Hotline: to be updated
  • E-mail Support: to be updated
  • Ticketing Section: to be updated
Where can I use my digital IDs?

The PhilSys Digital ID, supplemented by other digitized and uploaded IDs, can be used for any government and private transactions.

In addition, since the Republic Act No. 11055, or the Philippine Identification System Act, is implemented with appropriate authentication measures and biometric system, this allows Filipino citizens and resident foreigners to have a single and sufficient identification; even without the need for other forms of
 identification.

How to report a hacked transaction in eGov Super App
credit:eGov PH


Can I still use my physical ID in addition to my digital IDs?

Yes; physical IDs will still be accepted as proof of identity. The intention of digitizing the IDs, through the eGov PH App, is to support Filipinos for seamless transactions.

Also, because of the Republic Act No. 11055 or the Philippine Identification System Act, we encourage users to utilize the Digital IDs to avoid fraudulent activities and ensure authentication.

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